Headway brings California to help people get in-network mental health care quickly and easily

The company will accelerate the delivery of care to Californians across race, language and geography, with the goal of dramatically improving the state’s mental health care crisis

New YorkAnd the October 20 2022 /PRNewswire/ – today, progressA technology-backed company that built the easiest way for people to get quality mental health care within a network has announced that it’s available at California. As the nation’s largest and most diverse nation grapples with a growing crisis in mental health care, Headway is the answer to expanding access. With Headway, patients can attend a virtual or in-person appointment in as little as 48 hours, and on average patients attend their first appointment less than 6 days after booking online; That’s compared to the national average of two to three weeks, if not months.

California He faces a growing mental health care crisis. According to Mental Health America’s State of Mental Health 2022 report, the state ranks #1 48 out of 50 states For “Adults with AMI (ie mental illness) who have not received treatment.” The state has regulations in place that require patients to be able to arrive at an initial in-network mental health care appointment within 10 days; and since then July 1, 2022 – With the implementation of CA SB221 – This requirement has been extended for 10 days for follow up appointments as well. While there is additional pressure on insurance companies to obtain timely member care, cross-state access within these windows in a timely manner is not the current reality. In contrast, Headway’s patients across the country attend their second appointment in just 7.6 days to support ongoing treatment.

Mental health care crisis in California It can happen anywhere, and it is a reflection of our country’s broken system.” Andrew Adams, founder and CEO of Headway. “At Headway, we help solve this crisis by simultaneously solving the barriers that providers, health plans, and the patients they serve face. Headway’s pioneering solution supports all stakeholders, enabling patients to receive mental health care in a timely manner that takes their insurance.”

In just 30 days, Headway has built a strong network of quality service providers across the state that are certified with selected insurance providers. The California Nearly 60% are non-white, with 30% of providers being fluent in a language other than English, such as Spanish, Mandarin, Vietnamese, Tagalog, Korean, Armenian, and others. Furthermore, 25% of providers support LGBTQIA+ needs, and 15% of the network identify as Asian American and Pacific Islander (AAPI). Headway search platform headway.co It is the easiest way for patients to find and book an appointment instantly on the appropriate network provider’s calendar, which is matched based on the patient’s demographic, cultural and geographic preferences and clinical needs.

Here’s how it works:

• Service providers actively participate in the network. They are administratively supported with credentials, scheduling, billing, and revenue cycle management, saving an average of 5-10 hours per week. In turn, Headway has built a strong network of providers actively participating in the network, with appointments available to patients within 48 hours.
• Patients easily get the high-quality mental healthcare they deserve within the network. They can easily browse and book appointments in headway.co, choosing which mental health provider of their choice based on race, gender, location, specialty, personality versus default, and more. In addition, patients get help navigating insurance benefits and price transparency prior to booking. Headway’s national average pace to first appointment is 5.9 days, and more than 70% of patients report improvements in the first 30 days of care, as measured by PHQ-9 and GAD-7 clinical assessments.
• Health plans get an integrated and scalable solution. Plans expand their network of mental healthcare providers, gain the ability to manage and integrate care across multiple touch points (eg case management, care navigation, PCP referrals, directory integration), and gain actionable, cross-functional data and insights in return.

Headway currently operates in 14 other states including District of ColumbiaIt operates more than 2.5 million appointments annually. This year, the company announced partnerships with some of the nation’s largest providers including Empire BlueCross BlueShield, Carefirst BlueCross BlueShield and BlueCross NC, helping to expand their mental health care programs.

Service providers interested in joining the Headway platform can visit over here.

About Headway
Headway is the easiest way to get quality mental health care within a network. With the nation’s largest network of mental health providers operating on a single technology platform, our solution makes manual and historically inefficient processes seamless by removing barriers faced by providers, health plans, and the patients they serve. The company operates 2.5 million appointments annually, and patients can book care with just one click, with patients attending their first appointment an average of 5.9 days after booking. More than 20,000 certified mental health providers across race, gender, ethnicity, and specialty provide care through Headway, which currently operates in 15 states and District of Columbia. Headway has received project funding from major investors including Andreessen Horowitz (a16z), Accel, Thrive Capital and GV (formerly Google Ventures). Schedule a network session today at headway.co.

Media contact: Eric Melster
[email protected]

SOURCE Headway

Originally published at San Jose News Bulletin